![]() ![]() ![]() ![]() Click to know more To provide a unified login experience, Citrix will enforce MFA for all Citrix properties starting on November 28, 2022. The Agent does not synchronise correctly with a WEM broker after logging on.Ĭonfigure a system startup script to restart the "Norskale Agent Host Service" and refresh the WEM agent cache as described in the attached article. WEM (Workspace Environment Management) - Discussions Enroll into Multi-Factor Authentication (MFA) before November 28, 2022. Profile settings take a long time to apply.Ĭheck "Bypass ie4uinit Check" under "Advanced Settings -> Service Options". Error "Image Preparation did not complete. Links in "This PC" still point to local folders rather than the redirected folders that WEM is set to configure.Īfter installing the WEM image on the Master VM, you cannot update the Machine Catalog with the new image via MCS. Make sure "Launch Agent at Reconnect" is applied within WEM under "Advanced Settings -> Main Configuration". Transformer does not auto-launch after user logon. This can be caused by lack of purging/backing up of the SQL Transactions Logs, so they continue to grow. The log file is flooded with entries such as "Closed due to following error" and "Remote service has been dropped".Ĭheck you have installed the relevant SQL hotfix as described in the CTX article. The WEM SQL error log file grows to an abnormally large size. Previous versions of WEM also correctly identified this behaviour but logged the event as an error. Workspace Environment Management 4.1 contains updated code to identify when an anti-virus program prevents adjustment of a process priority so that the error is not logged in Event Viewer. More steps are outlined in the CTX article.Įvent Log reports "Error while changing IO priority to high for process" for processes related to anti-virus.Īntivirus software generally protects their related processes from adjustment by other processes in the operating system. There are a couple of things to check such as making sure the VuemLocalUser account is not denied the right to log on locally and that the "Process Environmental Setting" options is checked. Some security related settings such as hiding the run box may not be applied and the WEM Agent throws "exception denied" errors. There is a private hotfix, contact Citrix support.Ĭitrix Workspace Environment Management 4.3. WEM 4.3 Infrastructure Service crashes intermittently. Applicable Product Versions Affected (if known) ![]()
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